For small businesses, start-ups and entrepreneurs

• Marketing your business: a mini masterclass in marketing know-how
• Branding for beginners
• Persuading in print: how to write copy that sells
• The complete guide to do-it- yourself PR
• Stand and deliver: how to become a better public speaker

For tourism businesses

• The Inside guide to a Visit England Quality Assessment
• Hello and welcome: how to deliver world class customer service
• Brilliant Brochures: How to design leaflets and brochures that stand out in a crowd
• TripAdvisor: How to manage your reputation
• Exceeding Visitor Expectations: Welcome to Excellence training for front line staff at visitor attractions (delivered in association with Willow Business Support)

For students of media, business, marketing, PR and tourism

Projects providing real world experience

• Managing a brand
• Media relations
• Presenting yourself effectively